Special Programs and Systems Coordinator (Student ServicesProfessional III)
Classificaiton: Student Services Professional III
Department: Admissions
Sub-Division: Student Transitions
Salary Range: $5,276 - $5,836 per month
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Schedulewill vary according to department needs; occasional early morning,evening, and weekend hours.
About CSUF:
Standing on 241 acres in the heart of Southern California, theUniversity was founded in 1957 and has grown into a population ofover 40,000 students. As Titans, we believe that diverseperspectives deepen our understanding. We are committed to givingstudents the support they need to graduate, while responding toCalifornia’s revolving work force needs. At California StateUniversity, Fullerton we strive for continual improvement ofstudents, staff, faculty, and administrators through orientations,training programs, and professional development opportunities. Aspart of the Titan Community, you have access to many campusfacilities and services including but not limited to the GrandCentral Art Center in Santa Ana, the Arboretum and Botanical Gardenat Cal State Fullerton, cultural events and performances in theClayes Performing Arts Center, Cal State Fullerton Athletics sportsevents, Titan Recreation Center, and the Employee WellnessProgram.
Job Summary:
It is an exciting time to join Cal State Fullerton as we are an indemand comprehensive university that is driven to shape the futureof education and foster a vibrant community of diverse students,faculty, staff, and administrators who uphold values of inclusiveexcellence, free speech, and an environment free fromdiscrimination. We are continuously seeking individuals fromvarious career disciplines that share the University's mission andcore values. We warmly welcome you to consider joining the TitanCommunity where minds expand and opportunities flourish.
About the Position:
The Office of Admissions is responsible for determining studenteligibility for admission to the University, processes andevaluates applications and transcripts, determining residencystatus, and reviewing appeals for exception to University Policy.This is an exciting opportunity for technically savvy, helpful,resourceful individuals looking to take the next step to furthertheir career in a dynamic field that is essential to the success ofthe University. We seek an exceptional individual to join our teamas the Special Programs and Systems Coordinator (Student ServicesProfessional III). The ideal candidate in this role should have apositive attitude and an active, energetic mind characterized byhighly ethical practices and a commitment to diversity, openness,flexibility, integrity, and kindness.
Under general direction and reporting directly to the SeniorAssociate Director of Admissions, the Special Programs and SystemsCoordinator serves to assist the university's development,recruitment, and enrollment of a qualified student body bycoordinating and implementing special programs in the CSUF Officeof Admissions and leading the work of other Student ServicesProfessionals (I and II) as it pertains to the Systems unit withinthe Office of Admissions. Work assignments require a high degree ofsound decision making and judgment to coordinate students in thespecial programs being able to successfully navigate the admissionsprocess. Evaluation of records for admission eligibility and credittoward undergraduate and graduate degrees; interpret and applyprovisions of Title V of the California Education Code andUniversity policies relating to admission; analyzes the academicrecords; determine eligibility for admission to the specializedprogram; and monitors the flow of applicant files throughout theadmission process. This includes, but is not limited to, theTransfer Success Pathways/Transfer Planner Program, Disney Aspire,Bring Back Titans initiative and any new programs established via,but not limited to, a CSUF MOU, Chancellor's Office, or legislaturechanges. The Special Programs and Systems Coordinator will reviewprogram enrollment and continuously verify student eligibility forprogram, follow-up when discrepancies arise, create and updatecommunications and maintain interaction with enrollees. Theposition plays a key role in communicating with students, theirfamilies, counselors, and other supporters to provide timelyinformation to eradicate confusion and assist in navigating theadmission process. Interacts with various members of the Universitycommunity including administrators, faculty, and staff. Facilitatespresentations and workshops about the admission process or specialprogram requirements. The Special Programs and Systems Coordinatormay be required to work extended hours in peak times and/orweekends for special events as programming needs dictate. Otherduties as assigned.
Essential Qualifications:
Bachelor’s degree or the equivalent from an accredited four-yearcollege or university in a related field including or supplementedby upper division or graduate course work in counseling techniques,interviewing, and conflict resolution plus three years ofprofessional student services work in the field. A Master’s degreefrom an accredited college or university in Counseling, ClinicalPsychology, Social Work or a job-related field may be substitutedfor one year of professional experience. A Doctoral degree from anaccredited college or university and the appropriate internship orclinical training in a relevant field may be substituted for threeyears of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organizeprograms and activities. Ability to interact with a diverse studentpopulation, faculty, staff, and the public. Ability to analyzecomplex situations accurately and adopt effective courses ofaction. Ability to advise students individually and in groups oncomplex student-related matters. Ability to complete assignmentswithout detailed instructions. Ability to establish and maintaincooperative working relationships with a variety of individuals.Possession of excellent verbal and written communication skills, aswell as the ability to acquire knowledge of campus procedures,activities, and the overall organization.
A background check (including a criminal records check) must becompleted satisfactorily and is required for employment. CSU willmake a conditional offer of employment, which may be rescinded ifthe background check reveals disqualifying information, and/or itis discovered that the candidate knowingly withheld or falsifiedinformation. Failure to complete the background checksatisfactorily may affect the continued employment of a current CSUemployee who was conditionally offered the position.
Preferred Qualifications:
Experience in Admissions or Registrar’s Office at a publicuniversity. Master’s Degree in a related field is preferred.Knowledge of CSU admission requirements, policies and procedurespreferred. Three or more years of experience working inUndergraduate Admissions, Outreach or College Advising. Strongknowledge of and experience with using PeopleSoft StudentAdministration system, Cal State Apply and OnBase.
Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex andContact Information for Title IX Coordinator
This position’s current work location is on campus. Must be willingto work flexible hours on occasion in order to participate inevening and weekend meetings and programs.
Additional Information:
California State University, Fullerton celebrates all forms ofdiversity and is deeply committed to fostering an inclusiveenvironment where students, staff, administrators, and facultythrive. Individuals interested in advancing the University’sstrategic diversity goals are strongly encouraged to apply.Reasonable accommodations will be provided for qualified applicantswith disabilities who self-disclose.
As of January 1, 2022, the CSUOut-of-State Employment Policy prohibits the hiring ofemployees to perform CSU-related work outside the state ofCalifornia.
Multiple positions may be hired from this recruitment based on thestrength of the applicant pool.
If you are applying for a staff position, please note that you arenot eligible to work concurrently in a staff position and anAcademic Student position such as a Graduate Assistant, TeachingAssociate, Instructional Student Assistant, or Student Assistantposition.
Regular attendance is considered an essential job function; theinability to meet attendance requirements may preclude the employeefrom retaining employment.
Employee/applicant who applies for a position may be required tosuccessfully complete job-related performance test(s) as part ofthe selection process.
Online application/resume must be received by electronic submissionon the final filing date by 9:00 PM (Pacific StandardTime)/midnight (Eastern Standard Time). Applicants who fail tocomplete all sections of the online application form will bedisqualified from consideration.
California State University, Fullerton is not a sponsoring agencyfor staff or management positions (i.e., H1-B Visas).
Application Deadline: Jul 18, 2024 (9:00 PM)
Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/536441/special-programs-and-systems-coordinator-student-services-professional-iii
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